This article provides a reference of common feature codes used with your VoIP phone system. These features codes can be dialed from any phone extension*.
| Feature | Feature Code | Example* | Description |
|---|---|---|---|
| Direct Voicemail Transfer | *[Extension Number] | *102 (During call) | Reroute an active call on your extension, directly to the voicemail of the extension specified (Voicemail must be configured on the extension specified for this to function properly) |
| Call Forwarding: Activate | *72[Forward Destination] | *721234567890 | Forward calls that reach your phone extension to another number. Calls will be forwarded regardless of your phone extension's calling state. |
| Call Forwarding: Deactivate | *73 | *73 | Deactivate call forwarding on your phone extension. |
| Directed Call Pickup | **[Extension Number] | **102 | Reroute a ringing or active call from the extension specified to your extension |
| Blacklist | *32 | Blacklist the last caller to block any future calls (Use with caution) | |
| Intercom Call | *80[Extension Number] | *80102 | Perform an intercom call with the extension specified that will auto answer |
| Voicemail | *97 | If your extension is configured with voicemail, dialing this feature code will direct you to your voicemail mailbox | |
| Call Recording | *1 | *1 (During call) | Enables or disables call recording while on an active call |
| Echo Test | *43 | This will test the audio latency between your extension and the VoIP service | |
| Audible Clock | *60 | Provides an audible way to check the current time from the phone |
* The referenced feature code examples use phone extension 101 to dial the example codes